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Customer Care | Claims I

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Job Location

On Site

Published By

Jesse Jones

Type of Job

Full Time

Published Date

August 26, 2020 at 9:00:00 PM

About the job

We are looking for a highly motivated individual with Customer Service experience for a busy insurance claims department. The ideal candidate will be observant and very attentive to detail. Excellent communication, computer and problem solving skills, and a willingness to dig in and work alongside the other members of the department are critical.

The department processes a variety of voluntary claims, including life, accident, critical illness, hospital, and cancer. The Claims I Representative will also handle a high volume of phone calls for inquiries such as eligibility and benefits, claim status and coverage questions.

We are looking for someone who is organized, diligent, responsive, takes initiative, works well independently, maintains a positive attitude and strives to maintain the companies culture.


  • 1 year experience (Claims, Insurance, Call Center)

  • High School Diploma or GED


  • Health

  • Dental

  • Vision

  • Voluntary Life, Accident, Cancer, Critical Illness

  • PTO

About us

Fulfilling the hope of insurance security.

With over 35 years of experience helping educate the nation’s workforce, our entire organization welcomes the opportunity to partner with employers, brokers, and carriers.

Star Robbins & Company has served Fortune 500 employers with over 50,000 employees, to small family-owned businesses with less than 10 employees.

SRC is a woman-owned, privately held company located in London, Kentucky. We believe in applying moral values to business and striving to effectively help our clients, ultimately placing a positive impact on the lives and families of our clients and staff. We have a qualified team who collectively cares about our company and the people we serve.

Our department managers have decades of industry experience and each employee is thoroughly trained to serve at the highest of standards.


853 E 4th St, London, KY 40741, USA

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